Career Details

Full Time St. Cloud Posted on 3/4/2025

At Falcon National Bank, we are passionate about helping our customers and the communities where we live and work. This is accomplished by finding talented individuals who share in our Mission of building life-long relationships, our Vision of growth and success, and our Values of high integrity and reliable execution.  Falcon National Bank is currently looking for an Equipment Finance Operations Manager to join our St. Cloud location.

What’s In It For You?

We’re proud to offer a variety of benefits to support the health and well-being of our full-time employees, including:

• Company Sponsored Life Insurance and Short-Term Disability
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA), Limited Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA) options.
• Paid Company Holidays and Paid Time Off (PTO)
• Volunteer Paid Time Off (VTO)
• 401k Retirement Plan with Company Match
• Voluntary Life Insurance and Long-Term Disability
• Employee Assistance Program (EAP)
• Supplemental Benefit Options

Job Overview: The Equipment Finance Operations Manager is responsible for planning, organizing and controlling all day-to-day operations activities of Equipment Finance under the direction of the SVP of Equipment Finance.  The position ensures that all operational aspects of Equipment Finance activities operate in a safe and sound manner in the best interest of shareholders, the Board of Directors, customers, employees and the public.  The Equipment Finance Operations Manager would have responsibility over the Documentation, Funding and Collateral Support roles. 

POSITION DUTIES AND RESPONSIBILITIES

• Plans, organizes and controls all day-today operations activities of Equipment Finance under the direction of the SVP of Equipment Finance
• Responsible for the managing the staff of the Equipment Finance Operations Department.
• Develop and implement strategies to scale operations effectively in line with business growth and market demands.
• Ensures that the activities operate in a safe and sound manner in the best interest of shareholders, the Board of Directors, customers, employees and the public.
• Manage relationships with third-party vendors, such as equipment suppliers, and ensure that transactions align with the finance agreements.
• Provide operational support to the sales team by ensuring smooth processing of deals and helping to structure equipment finance solutions.
• Provides high quality customer service by responding to telephone inquiries, requests and problems, as needed
• Generate operational reports on key metrics, including loan performance, portfolio management, and any operational inefficiencies.
• Leads and manages key operation functions in ways that exhibit industry best practices for Equipment Finance.
• Acts as a focal point and mediator among managers on issues with cross-organizational implications to ensure timely and effective resolution of such cross-departmental issues.
• Manage and oversee the collateral support function, application entry, docs, insurance and funding.  
• Evaluates results and recommends policies, procedures, reviewing procedures annually.
• Plays a positive role in the development and growth of assigned department staff through excellent communication skills, along with strong delegation skills.
• Manage the operational budget, ensuring resources are allocated appropriately. 
• Work closely with the collections team to manage any delinquent or defaulted accounts.
• Stay updated on trends and developments within the equipment finance industry, including changes in regulations, technology, and customer demands.
• Drive initiatives that improve the overall operational strategy, enhancing both customer satisfaction and business outcomes.
• Participates in a leadership capacity in accordance with the Bank’s Strategic Vision, Values and Mission.
• Models’ professionalism, leadership attributes and above average customer service. 
• Perform other duties as assigned.

REQUIRED SKILLS

• Excellent organizational and time management skills
• Exemplary people management, relationship building, and diplomacy skills, with demonstrated leadership in managing complex and indirect relationships
• Ability to provide leadership, supervision and training for employees using positive supervisory techniques to ensure maximum productivity; demonstrated ability in organization and delegation skills
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations

Minimum Qualifications

• 5 or more years in equipment finance, required.
• Bachelor’s degree in finance/accounting/business or equivalent work experience, required.
• Previous experience in leading a team, highly preferred.
• Thorough knowledge of various software programs, including Word and Excel, and the ability to quickly learn additional systems/software.

Pay Range: $85,000-110,000 annual. Starting pay is determined based on several factors, which can include the candidate’s experience, qualifications, skills, and geographic area.

Falcon National Bank is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.