Business:

PRIVACY POLICY

Click here to view our Privacy Policy.

MOBILE PRIVACY DISCLOSURE

We value the trust that you place in us and in this online service. We know that customers expect privacy and confidentiality in all dealings with our company, and we pledge that we will take the steps necessary to protect the privacy of information shared with us. No action can be taken involving your data without your prior consent. This Mobile Privacy Disclosure explains what personal information Falcon National Bank’s mobile banking app might collect and how this information is used. You can also view the bank’s full Privacy Policy above.

Information We Collect

The mobile app requests access to information stored on your device such as personal information, financial information, location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

Some examples of information that may be collected with use of the app include:

• Personal information including your first and last name, email address, user IDs, address, and phone number will be used for our everyday business purposes, such as verifying your identity and to maintain your accounts.
• Financial and transactional information such as purchase history, credit score, and payment information to provide you with necessary products and services.
• Location and contacts to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.
• The app uses your camera to capture check images for mobile deposit use.
• Device or other IDs for fraud prevention, security, app functionality, and bank communications.  

Business Relationships with Third Parties

We agree that we will not share information with third parties who do not adhere to similar privacy principles and practices as ours. We do not share information with nonaffiliated third parties for marketing purposes.

Children’s Online Privacy

The law requires parental consent to collect or use information from a child under 13. If you are a child under 13, please show this to your parents and do not use the online services of this institution without verifiable parental consent pursuant to the Children’s Online Privacy Protection Act.

Information Security and Accuracy

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal requirements to guard your nonpublic personal information. Procedures exist to ensure that customer financial information is accurate, current, and complete. Our staff responds to requests to correct inaccurate information in a timely manner.

COMMUNITY REINVESTMENT ACT

Our bank is committed to working together to promote the availability of credit and other banking services to all income levels and demographics in the community. Click here to view the CRA Public File.

The SAFE ACT

The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE) is a federal law designed to protect consumers and reduce fraud.

All agency regulated institutions and residential loan originators who meet the definition of Mortgage Loan Originator (MLO) are assigned a unique ID number and are required to be registered in the Nationwide Mortgage Licensing System and Registry (NMLSR). You can access the registry information here: http://www.nmlsconsumeraccess.org/. 

Name: Falcon National Bank

NMLS ID Number: #402625

CUSTOMER IDENTIFICATION REQUIREMENTS
 

In accordance with Section 326 of the USA Patriot Act, applicants for new accounts are requested to provide current picture identification that verifies identity including name, address, and other identifying information.

In some cases, identification will be requested for current account holders if original documentation was not obtained with the opening of the account. In all cases, protection of our customers' identity and confidentiality is our pledge to you.

We proudly support all efforts to protect and maintain the security of our customers and our country.